mrtclubng@gmail.com is the current public Viblly support contact. Email is the supported contact channel for product, account, safety, privacy, and legal questions.
What to include
- A clear subject such as account access, safety report, deletion request, or technical problem.
- The email connected to your account when account verification is needed.
- Device, app version, and reproduction steps for a technical problem.
- Only the minimum screenshots or context needed to understand the issue.
Do not send
- Passwords, one-time sign-in codes, API keys, access tokens, or payment credentials.
- Suspected child sexual abuse material or unnecessary sensitive personal documents.
- Private information about another person that is not needed for a safety report.
Emergencies
Viblly support is not an emergency service. Contact local emergency services when someone is in immediate danger.